よくある質問
- Frequently Asked Questions
- Member Information
- About your account
- I have lost my login ID, password or registered email address.
I have lost my login ID, password or registered email address.
If you have forgotten your ID, password, registered e-mail address, etc., please refer to the following to reset them.
１）Forgot your login ID or password
- Password reset ※Go to L-POINT site
Please enter your「login ID」or「registered e-mail address」on the above page and submit.You will receive an email to change your password.Please reconfigure the settings from the URL provided in the e-mail.
２）Forgot your registered e-mail address
- Please check youraccount information.
３）If you do not know all of the above
- Please contact us by filling in the details from the Contact Us page.