Frequently Asked Questions
- Frequently Asked Questions
- Device
- About Viewing
- Videos that are divided into multiple parts do not play automatically.
Videos that are divided into multiple parts do not play automatically.
When using the File Jump function, it may take some time to load files depending on the Internet environment.Please wait in the same state until playback starts.
１）Streaming playback
It may take some time to load depending on communication conditions.
２）Local playback (download)）
If you wish to use the File Jump function, please download and prepare all necessary files before viewing.
Also, the prepared file must be played once online before viewing. (Because it is necessary to retrieve information to use the feature)
３）When the thumbnails for each part are not displayed when the chapter function is used
As soon as the playback of the used file is finished, it will automatically move to the next file.