Frequently Asked Questions

The download is interrupted in the middle of the process.

The connection may have been interrupted during the download process due to the large size of the video file, or the transfer limit may have been reached.
Please be sure to download the file while connected to Wi-Fi, as there may be communication volume issues.

  • ※The 3K version of the download is very large and takes a long time to download.
    Please download the file once on your PC, and then transfer the movie file to the Movies folder in your phone's main storage or SD card for use.
  • ※To use this service from 4DMEDIAPLAYER, select the Local Video item to watch.