Frequently Asked Questions

  • Frequently Asked Questions
  • Other
  • When playback ends on a video with a continuation, it does not proceed to the next part or ends in the middle of the video.

When playback ends on a video with a continuation, it does not proceed to the next part or ends in the middle of the video.

After the end of playback, it will load for a while until the next part is played. Please wait until the next part is played, even if the screen remains dark.
If you are forced to move to the list of videos, or if the screen remains dark for a long time and does not play, please contact us from Contact Us with details.

We need your information to determine the cause of the problem.
E-mail address registered on the L-POINT site, type, OS and specs of your smartphone or PC, product name and the type of file you are using to download
When using Wi-Fi, we would appreciate it if you could indicate the connection speed, etc.

For inquiries, please contact
https://4dch.com/contact.php