Frequently Asked Questions
- Frequently Asked Questions
- Device
- About PC
- If you cannot play videos (.mp4) or view live video (LIVE room) on your computer.
If you cannot play videos (.mp4) or view live video (LIVE room) on your computer.
If you are unable to play the video on your computer, the following may be the cause.
１）When video playback fails
Windows by default does not have a decoder for H.264 / H.265, so a decoder such as LAV Filters must be installed.
- LAV Filters ( Basically free software and free software )
２）It is not playable with LAV Filters or any other decoder installed.
4DMEDIAPLAYER uses the codec provided by the Windows side to playback mp4 files, so if the Windows side does not provide a codec that can be used properly, playback will not be possible.Since the priority of codec provision depends on your environment, it must be configured for normal use.
Setup Method
- Download Win7DSFilterTweaker ( Basically free software and free software )
- Start the software and select【 Preferred decoders 】.
- Set the【 H.264/H.265/mp4v 】item to【 LAV Filters 】.
- ※See Setting the Decoder for more information.